Support

Hangil Flashcards for Google Sheets™

Email us at gilbertr@gmail.com — we read everything and typically reply within 1–2 business days.

Getting started

Common issues

The Flashcards menu doesn't appear.
Reload the page. If it still doesn't appear, go to Extensions → Add-ons → Manage add-ons and confirm Hangil Flashcards is installed and enabled.

No cards found.
Make sure column A and column B both have content. Rows where either column is empty are skipped (this is how the add-on ignores header rows).

Only 100 cards are showing.
The free plan is limited to the first 100 rows. Open Flashcards → Account to start a free trial or subscribe for the full deck.

Paid features aren't available after subscribing.
Open Flashcards → Account and click Refresh. If the problem persists, close and reopen the spreadsheet.

Chinese, Japanese, Korean, or Thai text doesn't look right.
Open Flashcards → Font Settings to choose the font for each script. The add-on detects the script automatically but lets you override the font.

Subscriptions and billing

To manage or cancel your subscription, open Flashcards → Account → Manage subscription. This takes you to the Lemon Squeezy customer portal where you can update payment details or cancel.

For billing questions or refund requests, email gilbertr@gmail.com.

Privacy and data

See our Privacy Policy for details on what data is stored. Your spreadsheet content is never sent to our servers.